Refund policy
Return & Refund Policy
We want you to be satisfied with your purchase from Basictee.top.
Return Period
You may request a return within 30 days of receiving your order.
Return Conditions
To be eligible for a return:
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Items must be unworn and unused
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Items must be in original condition
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All original tags must be attached
Non-Returnable Items
The following items cannot be returned:
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Final sale items
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Customized or personalized items
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Items damaged due to misuse
Return Process
To start a return, please contact us at:
Service@basictee.top
Our support team will provide return instructions.
Refunds
After we receive and inspect the returned item, we will notify you of the refund status.
Approved refunds will be issued to the original payment method within 5–10 business days.